Help and FAQ

You can find a detailed list here (more…) Please read our fare conditions and conditions of carriage.

You can find information on all fares here (more…)
More information on the various tickets  (more…)

Have you lost something on the bus?

Please contact the respective bus company.

Have you lost something on the train?

  • For property lost on the circular trains, please contact the SWEG Südwestdeutsche Landesverkehrs-AG train company:
    SWEG – Ringzug
    Güterbahnhofstraße 8
    78194 Immendingen
    : +49 (0) 7462 2042 10
    email: ringzug@sweg.de
  • For property lost on DB Regio AG trains or in Deutsche Bahn (German rail operator) Station & Service areas, please contact the local service representative, phone the Deutsche Bahn Lost & Found hotline (+49 (0) 9001 9905 99 (€ 0.59 per min. from German landlines, calls from mobile phones may vary), Monday to Saturday 8:00am – 8:00pm, Sunday 10:00am – 8:00pm, or use the DB Lost & Found contact form.

The respective company may charge a fee for the safekeeping and return of found items.

Timetable information can be found on the timetables page. Use the search box on the right-hand side.

  • Nothing = Bus runs Mon – Fri on both school days and school holidays
  • S = Bus runs Mon – Fri on school days
  • F = Bus runs Mon – Fri on school holidays
  • e = Bus runs Fri on school days
  • d = Bus runs Thurs on school days
  • k = Bus runs Mon, Tues and Thurs on school days
  • U = Bus runs Mon – Thurs on school days
  • 44 = Bus does not run on 24 and 31 December
  • 26 = Taxi-minibus
  • 99 = Naturpark-Express (NPE) (from May to October only = 77)
  • 217 = Ring 45 min. in advance for shared taxi service
  • 114 = Bicycles prohibited on trains on school days
  • Train symbol = Deutsche Bahn train or circular train

You can find the school holidays for the Federal State of Baden-Württemberg in the calendar on page 10 of the local timetable or this document

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Proof of the fares paid must be submitted to the respective school sponsor. Your first point of contact is the relevant school. Only the cheapest available ticket will be refunded.

How many people can I take with me, from what time and to which destinations?

AboCard (Annual Travel Pass)
(Erwachsene (Adult) / Senior (Senior) / Übertragbar (Transferable) / Schnupper (Trial)
The AboCard (Annual Travel Pass) is also valid all day on Saturdays, Sundays and public holidays for local transport throughout the Tuttlingen (TUTicket / Verkehrsverbund Tuttlingen), Rottweil (VVR) and Schwarzwald-Baar (VSB) district networks. Up to 5 persons (of which a maximum of one person may be under 15 years of age) may travel with the holder at no extra cost. One dog may accompany the holder instead of one child. Also valid for one adult and all the holder’s children/grandchildren under 15 years of age.

The AboCard Senior is also valid Mo-Thurs after 9 a.m. throughout the Tuttlingen (TUTicket) district network.

Schüler/Azubi AboCard (School Student / Apprentice Annual Travel Pass) / KidCard (Junior Monthly Travel Card) and Schülermonatskarten (School Student Monthly Travel Cards)
On school days from 2:00pm, as well as on Saturdays, Sundays, public holidays and holidays for the Federal State of Baden-Württemberg for local transport throughout the Tuttlingen (TUTicket / Verkehrsverbund Tuttlingen), Rottweil (VVR), Schwarzwald-Baar (VSB) and Konstanz (VHB) district networks.

MonatsCard (Monthly Travel Card)
Adult Monthly Travel Cards are valid on Saturdays, Sundays and public holidays within the specified zones. They are also valid for an additional adult and up to four children or all the holder’s children under 15 years of age. One dog may accompany the holder instead of one child.

Existing holders of an AboCard (Annual Travel Pass) have the opportunity to refer other customers for a SchnupperAbo (Trial Annual Travel Pass) (please enter details in the Trial Annual Travel Pass application form). The referrer will receive a free month on his/her Annual Travel Pass once the holder of the Trial Annual Travel Pass has taken advantage of the offer for 3 months. A Trial Annual Travel Pass is available to anyone who has not held an AboCard (Annual Travel Pass) within the past 12 months.

According to TUTicket / Verkehrsverbund Tuttlingen’s conditions of carriage, all passengers are obliged to carry a valid ticket at all times when travelling by public transport.

If the passenger has forgotten his/her travel card or pass, he/she should purchase an EinzelTicket (Single Ticket) or a TagesTicket (Day Ticket).

If the passenger does not purchase a ticket and is subjected to a ticket inspection, an increased fare of € 60.00 is payable.
The increased fare will be reduced to € 7.00 if within one week of the inspection the passenger is able to provide proof that he/she was in possession of a valid non-transferable travel card/pass or authorisation at the time of the inspection. This proof should be presented to the ticket office of the transport company to which the passenger has paid or is obliged to pay the fare.

If this reduction of the increased fee is not paid despite proof of a valid non-transferable travel card/pass within this period, the company retains the right charge the increased fee.

There is no fundamental entitlement to carriage of bicycles on trains or buses.
Bicycles are only permitted if the technical equipment and the capacity of the vehicle permit.
This decision lies with the driver and/or the train crew.

It is possible to travel with a bicycle on the Ringzug (circular train) from Monday to Friday from 9:00am and on weekends and bank holidays all day free of charge.
Before 9:00am from Monday to Friday passengers require a FahrradTicket (Bicycle Ticket) (price: € 4.00).
Please note that on weekdays it may not be possible to travel with a bicycle on the ring train. Please refer to the corresponding timetables note.

On the Naturpark-Express (Beuron- Tuttlingen – Immendingen – Blumberg) train, each passengers can take one bicycle with him/her for free, if the capacity allows.

On DB AG trains (IRE, RE and RB) within the Verkehrsverbund Tuttlingen district network, passengers always require a FahrradTicket (Bicycle Ticket) (price € 4.00). Travelling with a bicycle is only possible if capacity allows. Above all on the InterCity Trains between Stuttgart and Singen a reservation for bicycles is necessary, which costs € 4.50 at the moment.

For reasons of capacity it is generally not possible to travel with bicycles on buses.
If there is capacity and the driver gives his permission, travelling by bus with a bicycle is possible with a FahrradTicket (Bicycle Ticket) (price: € 4.00).

Dogs require a valid Child EinzelTicket (Single Ticket) or an Adult ZeitCard (Travel Card).

Guide dogs accompanying blind persons and small dogs that fit into a carrier may travel free of charge.

Groups (min. 10 persons) must register with the website of TUTicket / Verkehrsverbund Tuttlingen at least 10 working days before departure. TUTicket requires the precise travel times and the number of persons in the group. TUTicket will forward your registration to the associated company and send you the tickets and an invoice. However, many tickets can also be purchased on the bus or at ticket machines.
Please note that group journeys are not possible at all times due to reasons of capacity. If possible, please avoid travelling at times when children are travelling to and from school.

No records are kept for ZeitCards (Travel Cards), which can be purchased at ticket machines, on the bus or over the counter, and therefore cannot be replaced.

However, records are kept for AboCards (Annual Travel Passes) and KidCards (Junior Monthly Travel Cards) via the monthly direct debit method. In both cases it is possible to obtain a replacement card for € 10.00 unrepeatable. Only difference is that an ErsatzKidCard (Replacement Child Monthly Travel Card) can only be obtained with the relevant application form and a stamp from the respective school, while an ErsatzAboCard (Replacement Annual Travel Pass) can be applied for directly at our Customer Centre.
Please note that Transferable Annual Travel Passes cannot be replaced.

The AboCard (Annual Travel Pass) must be requested no later than the 10th of the month before you wish the pass to be valid and will be sent to you by post shortly before the start date. Example: If you order an Annual Travel Pass for May you will receive it in the last week of April.

You will receive your extension pass in the month that your Annual Travel Pass expires (usually in the middle of the month). Example: If your Annual Travel Pass expires at the end of May you will receive your extension pass by the middle of May, or possibly a few days later.

To cancel an Annual Travel Pass you must give the TUTicket Customer Centre one month’s written notice by the 1st of the month. The address is: TUTicket KundenCenter, Bahnhofstraße 100, 78532 Tuttlingen.

Example

Cancellation notice given:             19. Mai
Cancellation notice given:             30. Juni

The cancelled Annual Travel Pass must be returned to TUTicket / Verkehrsverbund Tuttlingen no later than the 5th of the following month. If the card is not returned, the full monthly premium will continue to be charged.

Example

Cancellation on                                 30. Juni
Travel pass to be returned by       5 July (at the latest)

The travel pass may be cancelled within 12 months with backpayment up to the amount of a MonatsCard (Monthly Travel Card) for each month it has been used. Please note that when cancelling an AboCard (Annual Travel Pass) that began as a SchnupperAbo (Trial Annual Travel Pass), backpayment is applicable from valid start date for the travel pass.

To stop a direct debit for a KidCard (Junior Monthly Travel Card), all you have to do is return the travel card to us. Please return the travel card to the school before the valid state date of the period you wish to cancel. Please note that you will not be able to return the travel card during school holidays, as the secretary’s office will be closed.